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FAQ

Welcome to our AUTOVERSE RENTAL CAR! Below are some frequently asked questions (FAQ) to help you understand our services better:
We offer a wide range of cars to suit various needs and preferences. Our fleet includes economy cars, minivans, luxury SUVs and 12-15 passenger vans.

Our rental rates vary depending on the type of car, duration of rental, and any additional services you may require. It’s best to check our website or contact our customer service team for current rates and promotions.
To rent a car, you will typically need a valid driver’s license, a credit card in your name for the security deposit, and proof of age (minimum age requirements apply). International customers also need a passport, return ticket and an international driver’s license.
Yes, there is a minimum age requirement. The renter as well as all the additional drivers must be at least 25 years old.
Yes, we offer insurance coverage options for our rental cars. And full damage waiver options can be purchased for extra protection.
We recommend making a reservation in advance to ensure the availability of your preferred car. You can make a reservation online, through our mobile app, or by contacting our customer service team directly. A valid credit card is usually required to secure your reservation.
Yes, you can modify or cancel your reservation, but it is subject to our reservation policy. Changes or cancellations made within a certain timeframe may incur fees. It’s best to review our specific terms and conditions or contact our customer service team for assistance.
Our rental cars are typically provided with a full tank of fuel, and we expect them to be returned with a full tank as well. If the car is not returned with a full tank, refueling charges will apply based on the prevailing fuel rates.
Yes, we offer additional services and amenities to enhance your rental experience. These may include GPS navigation systems, child seats, mobile Wi-Fi, roadside assistance, and more. Additional charges may apply for these services.
A valid credit card is required for payment and to cover the security deposit.

If you have any further questions or need more information, please feel free to reach out to our customer service team. We are here to assist you and provide the best car rental experience possible!